In case of emergency you can try the following form, but leave at least some days for the answer:
| Activate sim: | 150 |
| Balance inquiry: | *151# |
| https://services.thuraya.com/Bills/?module=bills | |
| Buy credit: | https://www.thurayarecharge.com/ |
| https://www.expeditionstechnik.de/prepaidcode-thuraya-160-einheiten.html | |
| Mail-Center: | 00882161900000 |
| Recharge by phone: | 800 11 800 (toll free) |
| Recharge credit: | 160 + Code |
| Request pass: | empty sms to 1522 |
| https://services.thuraya.com/Bills/ScratchRefill.jsp | |
| Send sms: | https://sms.thuraya.com/ |
| Winlink webmail: | https://www.winlink.org/webmail/ |
Caveat lector!!!